Expert support for robots that are always high-performing.
At Izy-Bots, we know that buying a Service robot does not end with its installation. To ensure optimal performance and maximum longevity, rigorous monitoring and one Maintenance expert are essential. That's why we have placed Customer support at the heart of our commitment.
Nos specialist technicians, trained in the latest technologies, ensure the maintenance and optimisation of your Izy-Bots robots. Thanks to their expertise, your equipment remains fully operational at all times, reducing the risk of breakdowns and extending its service life. With our’support and proactive maintenance, you’ll have a high-performance robot at your disposal day in, day out.
Free installation and training
Installing a service robot should be simple and hassle-free. That is why our experts ensure a smooth and rapid installation, perfectly tailored to your environment. In addition to the installation, comprehensive and free training is provided for your teams. The aim is to enable you to quickly master all the robot’s features and integrate it effectively into your processes. With this personalised support, you can optimise its use from day one and maximise its performance in the long term.
Here to help 24/7
To ensure the optimal performance of your service robots, our after-sales service (SAV) is available 24/7. We understand how essential it is to keep your machines in perfect working order. Our qualified technical team is ready to intervene at any time to carry out troubleshooting and optimisation of your Izy-Bots robots. With responsive and personalised support, we help you minimise downtime and extend the lifespan of your equipment.
A dedicated service for greater peace of mind
- Prompt assistance an effective intervention to minimise disruption
- Available 24 hours a day, 7 days a week : support available at any time
- Express repair : reduced robot downtime
- Remote diagnosis : rapid identification of problems to ensure a tailored solution
- Specialist technicians : experts trained to resolve all types of breakdowns
- Spare parts available : quick replacement for immediate return to use
- Personalised service : support tailored to your specific needs
Ensure a continuous service
A responsive after-sales service for uninterrupted service
Nos technicians available 24 hours a day, 7 days a week ensure prompt treatment for minimise any disruption. Thanks to our helpline and to a remote monitoring platform, we detect and correct anomalies in real time, ensuring your robots run smoothly.
Maintenance tailored to your business
Because every business has specific needs, we Let's customise our maintenance programmes to adapt to your usage. Objective: to ensure a optimal performance and extend the lifespan of your robot, without burdening your team.
A relationship of trust
The maintenance is not just a service, it's a Engagement to ensure the reliability and performance of your Service robots. Our mission? To ensure they remain reliable partners for your day-to-day operations.
Robots that are always operational thanks to a rigorous interview
Optimised performance to maximise their efficiency
Long-term follow-up to ensure your satisfaction
At Izy-Bots, we go beyond mere design. We Let's optimise and preserve your robots to fully meet your expectations. This is our commitment to excellence.
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